About the role
You’ll be the first person our customers meet — inspecting damage, writing estimates and guiding customers and insurers through the repair.
What you’ll do
- Inspect and photograph vehicle damage
- Write accurate, detailed estimates and supplements
- Communicate with insurance adjusters and customers
- Coordinate parts, towing and rental vehicles
- Track repairs and keep customers updated
What you’ll need
- Experience writing collision estimates (Mitchell, CCC ONE or Audatex)
- Strong knowledge of auto body repair processes
- Excellent customer service and communication skills
- Organised and comfortable with multiple priorities
Nice to have
- Ontario insurance claims experience
- Bilingual (any language)
- Shop-management software experience