We handle the claim. You get back on the road.
We work with all insurance companies, deal directly with your adjuster and keep you updated — so an accident is one less thing to worry about.
Your car. Your choice of shop.
In Ontario, your insurer can recommend a repair shop, but the choice is yours. Tell your adjuster you’d like Sage Auto Body to do the repair and we’ll take it from there.
- Photo documentation and detailed estimates
- Direct communication with your adjuster
- Supplements for hidden damage handled for you
- Help arranging towing and rental vehicles
- Regular updates throughout the repair
At the scene of an accident
- Make sure everyone is safe. Call 911 if anyone is injured.
- Exchange names, phone numbers, licence plates and insurance details with the other driver.
- Take photos of all vehicles, the scene, and any damage.
- In Ontario, report collisions with total damage over $2,000 (or any injuries) to police or a Collision Reporting Centre.
- Call your insurance company to open a claim — then call us.
How an insurance repair works
- 1
Open your claim
Call your insurer and tell them you’d like your vehicle repaired at Sage Auto Body. It’s your right to choose.
- 2
We assess & estimate
We inspect and photograph the damage and send a detailed estimate to your adjuster.
- 3
Approval & repair
Once approved, we order parts and begin repairs. Hidden damage? We handle the supplement with your insurer.
- 4
Pick up your car
After a final quality inspection, you pay only your deductible (if applicable) and drive away.
Insurance questions, answered
Can I choose my own body shop in Ontario?
Yes. Your insurance company may suggest a shop, but you have the right to choose where your vehicle is repaired.
Do you work with my insurance company?
We work with all insurance companies operating in Ontario.
What if the damage is less than my deductible?
We’ll give you a free, itemised estimate so you can decide whether to claim or pay privately. For smaller repairs, paying out of pocket can protect your claims history.
Can you help me get a rental car?
If your policy includes rental coverage, we’ll help coordinate a rental so you stay on the road during repairs.
What if more damage is found during repairs?
It’s common to find hidden damage after disassembly. We document it with photos and submit a supplement to your insurer — you don’t need to do anything.
Hamilton drivers trust us with their cars.
“The customer service was absolutely incredible and they were able to get me in within the week. They estimated that the repair would take 4 days and it ended up being done after 1.5. The work they did is perfect too — they made my car look brand new again with a new grill + bumper, even included some free paint touch ups in other spots!”
“I had a great experience at Sage Auto with my Tesla Model 3. The passenger side rocker panel was curbed and dented badly. They completed the repair quickly and at half the cost of competitors. Friendly, professional and fair. The best EV repair shop in Hamilton.”
“Best collision center — they did an amazing job on my Hyundai Tucson. Very good at what they do. No errors. No mistakes. You can barely know any job was done on the car. Great job guys. I highly recommend them.”
Get your car back to looking — and driving — like new.
Free, no-obligation estimates. We work with all insurance companies and can help arrange towing and a rental.